©2019 by Milkman's Garage.

 

DO YOU CREATE CUSTOM ORDERS?

Yes, we can make your very own, unique-to-you custom Living Well, Classic, or Big Happy Planner® cover! Once your custom materials are received, we will get to work for you. 
View all the details and place your custom order by clicking on the proper Custom Order listing in our Etsy Shop.

I REALLY LIKE ONE OF YOUR NEW FABRICS. CAN I PRE-ORDER A PLANNER COVER BEFORE IT HITS THE MARKET?

We do not accept pre-payment/pre-order requests for new orders. However, if you Contact Us and provide your information along with the fabric you are interested in, we will put your name on our notification list and let you know when the desired fabric is available in our shop.

CARE INSTRUCTIONS:

Machine wash in cold water, air dry, and iron flat on the 'Silk' setting, if desired when soiled.

WILL MY COVER FIT OTHER PLANNERS?

We custom tailor each cover to the exact specifications of the planner.

Our Living Well Planner® covers measure 19.25" x 10". If your planner is a different size than the Living Well Planner®, we can’t guarantee a good fit.

Our Classic Happy Planner® covers measure 18.25" x 10". If your planner is a different size than the Classic Happy Planner®, we can’t guarantee a good fit.

NOTE: Our covers fit the Classic Happy Planner® loosely (you cannot see the divider tabs) with the 0.75" Mini Discs that come with the planner, leaving you room to grow.  This same cover fits the Classic Happy Planner® snugly with the 1.75" Expander Discs but you can see the divider tabs. You may also need to use the elastic strap to keep the front cover laying flat depending on how full/chunky your planner is.  Please watch our YouTube video for example. https://youtu.be/0AwkGcVxZhQ.  Our Living Well Planner® Covers fit the Classic Happy Planner® with Expansion Discs perfectly!  Check out this video to see which cover is best for you: https://youtu.be/YQuNuIPZhY0

HOW DO YOU SHIP PACKAGES WITHIN THE UNITED STATES?

We are proud to offer Free Shipping on all orders within the United States as a Thank You for your Business. We ship via United States Postal Service (USPS) First Class Mail which takes approximately 2-5 Business Days according to the US Postal Service website. However, shipping times may vary depending on your shipping address, weather conditions, and unforeseen delays.

 
If you need your item in a hurry, no need to worry!  USPS Priority Mail Express shipping is available for an additional charge for each of our pre-made listings.

DO YOU SHIP INTERNATIONALLY?

We currently offer International Shipping to a limited number of countries.  International orders are shipped via United States Priority Mail International which takes approximately 6-10 business days according to the US Postal Service website.  However, shipping times vary greatly based on your international shipping address.  Milkman's Garage is not responsible for delays at customs.  Additionally, import duties, taxes or other charges are not included in our shipping price.  Please consult your country's customs office prior to purchasing to determine these prices.

USPS Priority Mail Express International Shipping is available if you require faster delivery of your item(s).

WHO PAYS FOR CUSTOMS FEES?

The buyer is responsible to pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.  Milkman's Garage is unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes.

Important Note: Customs Forms will correctly reflect the nature and value of the item(s) enclosed .  We will not mark itms as "Gifts" if they are not truly gifts.
 

MY SHIPPING ADDRESS WAS INCORRECT, WHAT DO I DO NOW?

We process orders withing 1-2 business days. Therefore, we strongly suggest verifying your shipping address prior to completing your order. 

However, if you find the address provided with your order is incorrect:

  • And we have not yet shipped your order, we are more than happy to change the shipping address for you.

  • And your order is returned to Milkman's Garage, and you have provided us with your correct address, you will be responsible for the cost of the re-shipment. 

  • And your order is returned to Milkman's Garage, and you do not respond with your correct address, you will be refunded for the product, minus the initial shipping cost.

MY ITEM ARRIVED DAMAGED, WHAT DO I DO?

Fortunately, this has never happened.  However, if it does, please take pictures of the damage and submit them to us immediately via our Etsy Shop (per Etsy guidelines) so we may remedy this situation for you.

ARE YOU AFFILIATED WITH THE LIVING WELL PLANNER®, THE CLASSIC HAPPY PLANNER® OR ME & MY BIG IDEAS?

No, Milkman's Garage is not affiliated in any way with the Living Well Planner®, Living Well Spending Less®, Ruth Soukup Omnimedia, MAMBI, Create 365, The Happy Planner®, or Me & My BIG Ideas.